Received · email
Store collectionI would like to exchange my online order for another size. Thank you, Laura Ferrer [Simulated message for the public demo]
Fictional inbox · demonstration only. No real mailbox is connected and no email can be sent.
Laura Ferrer
No company supplied · Click & collect
Stage, notes & follow-up · Needs reply
Changing the stage does not send an email.
Saved CRM enquiries are shown above. Live mailbox import requires a connection to hello@tramuntana-shoes.example; this view does not imply the mailbox is connected.
CRM · automated follow-up
Automatic replies
Acknowledge a new enquiry once, then keep it in Needs reply for personal follow-up. Existing contacts are never emailed retroactively.
Sending setup required
For a new contact who submits the website form. Imported copies of the same enquiry do not trigger another reply.
Personalise with {{name}}, {{project}}, {{service}} or {{subject}}. The incoming message is never inserted into the reply.
Preview before sending
Example with Laura Ferrer. This preview has not been sent.
From · sender not connected
To · customer3@example.com
Hemos recibido tu mensaje | Tramuntana ShoesHola Laura Ferrer,
Gracias por contactar con Tramuntana Shoes. Hemos recibido tu mensaje y lo revisaremos personalmente. Te responderemos en cuanto podamos.
Un saludo,
Tramuntana Shoes
Hello Laura Ferrer,
Thank you for contacting Tramuntana Shoes. We have received your message and will review it personally. We will get back to you as soon as we can.
Best,
Tramuntana Shoes
Recent automatic deliveries
No automatic replies have been queued or sent yet.
A queued reply is not a sent reply. If delivery cannot be confirmed, check the mailbox before replying manually.
Empresas y contactos guardados como oportunidad. Una marca puede tener también una propuesta.
Tu próximo contacto puede ser una oportunidad
En Inbox, cambia el estado a Oportunidades. Se guardará aquí y la IA identificará la marca y resumirá lo que se ha planteado.